Tool t.me/@befeedbackbot

Telegram Feedback Bot

A Telegram bot and web interface for collecting game feedback, moderating submissions, and delivering AI-powered summaries to teams.

Stack: Bot + web service + data layer AI: Assisted summaries

What it does

  • Collects categorized feedback (ideas, fixes/improvements, questions).
  • Supports multilingual submissions and optional anonymity.
  • Uses pseudonyms instead of exposing Telegram IDs.
  • Provides moderation controls (ban by ID or pseudonym, blacklist).
  • Offers web dashboard, AMA view, and filtering for internal workflows.
  • Sends team notifications and supports optional external export workflows.

Architecture

  • Bot layer: Handles message intake and moderation flows.
  • Web layer: Internal review and operations interface.
  • Data layer: Persistent storage with caching support.
  • Ops: Containerized deployment and routine maintenance workflows.

Operational value

The project turns raw player messages into structured, searchable feedback with moderation controls and automated summaries. This reduces manual triage time and improves communication speed between community/support and product teams.