Internal tools I built for creator program, player feedback, and operations.
Selected projects with practical impact: creator ops automation, structured feedback intelligence, support velocity, and app health monitoring.
VIP Translate
Eliminated manual lookup time for VIP support agents.
Internal localization toolkit for the VIP Support team in CATS: Crash Arena Turbo Stars. Item translations to EN/RU/ZH, template IDs, and economy value converters — all in one place.
Read moreTelegram Feedback Bot
Directly feeds product backlog prioritization.
Bot intake → searchable web UI with tagging → daily AI-generated summaries surfacing sentiment shifts and recurring issues.
Read moreCommunityXP Hub
Reduced creator ops from 2 days/month to ~2 hours.
Full creator program ops platform: YouTube/Twitch/TikTok analytics, auto-tiering, onboarding, reward calculations, churn prediction via Amplitude/Nexus, Discord scheduled posting, and data health monitoring.
Read moreZeptoVitals
Replaced manual monitoring checks entirely.
Automated crash rate + ANR monitoring from Google Play Console → weekly Slack report with week-over-week deltas across multiple titles.
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