Tools

Internal tools I built for creator and influencer programs, player feedback, and operations.

Selected projects with practical impact: YouTube/Twitch/TikTok creator ops, structured feedback intelligence, support velocity, and app health monitoring.

Creator & Influencer Analytics 2026

CommunityXP Hub

Reduced creator ops from 2 days/month to ~2 hours.

Full creator and influencer program ops platform: YouTube/Twitch/TikTok analytics, auto-tiering, onboarding, reward calculations, churn prediction via Amplitude/Nexus, Discord scheduled posting, and data health monitoring.

Feedback Ops Active

Telegram Feedback Bot

Directly feeds product backlog prioritization.

Bot intake → searchable web UI with tagging → daily AI-generated summaries surfacing sentiment shifts and recurring issues.

Internal Ops Active

ZeptoVitals

Replaced manual monitoring checks entirely.

Automated crash rate + ANR monitoring from Google Play Console → weekly Slack report with week-over-week deltas across multiple titles.

Localization 2021-2023

VIP Translate

Eliminated manual lookup time for VIP support agents.

Internal localization toolkit for the VIP Support team in CATS: Crash Arena Turbo Stars. Item translations to EN/RU/ZH, template IDs, and economy value converters — all in one place.