VYACHESLAVKONCHITS

Mini Support Desk

Covers the full ticket lifecycle — create, track, resolve, export — in one console app.

About This Project

A small side project: a console support-desk system in Python — tickets stored in SQLite with statuses, search and filters, statistics, and CSV export.

Covers the full ticket lifecycle — create, track, resolve, export — in one console app.

What I Worked On

What it does

Creates and stores tickets in SQLite with customer, priority, and status fields.

Search, filtering, and status updates with input validation.

Statistics view and CSV export.