Steam & Valve Community
About This Case Study
Six years in the Steam ecosystem: daily Russian Steam coverage, user support, moderation, official localization for Dota 2 / TF2 / CS:GO, and indie developer support through Greenlight.
The Russian Steam community on VK grew to 450k followers and became a daily destination for Steam news, platform updates, releases, guides, competitions, artwork, and user help. Transferred to gaming media outlet DTF in October 2016.
Built the largest Russian Steam community on VK to 450k followers with 2,190 consecutive days of daily content.
What I Worked On
Daily operations
Published daily content for 2,190 consecutive days, including holidays.
Translated and explained Steam and Valve platform updates for Russian-speaking players.
Created original articles and guides; organized competitions and picked winners fairly.
Valve and developer support
Moderated and translated official Steam localization for Steam, Dota 2, Team Fortress 2, and CS:GO on the Steam Translation Server team.
Maintained translation quality through terminology consistency, QA checks, and cultural fit.
Helped indie developers navigate Steam Greenlight.
Steam Guides
Russian-language guides I wrote for the Steam community — still up a decade later, with 280k+ unique visitors and 8,000+ ratings combined.
Steam Refunds — Возврат средств в Steam — How Steam refunds work: the 14-day / 2-hour rule, what can and can't be refunded, and how requests move through Steam Support. 83k unique visitors, 1,700+ five-star ratings.
Steam Sales — Распродажи в Steam — A nine-year history of Steam sales: schedules, mechanics, trading-card events, and why some holidays never get one. 75k unique visitors, nearly 2,000 five-star ratings.
Surviving Steam Sales — Выживание в распродажах Steam — How to plan a budget around daily deals and flash sales instead of burning it on day one. 35k unique visitors, 2,000+ five-star ratings.
Steam Support — Поддержка Steam — What Steam Support can actually do, how to file a ticket, and the account-recovery and VAC questions players ask most. 38k unique visitors.
Buying Humble Bundle — Покупка наборов Humble Bundle — A start-to-finish walkthrough of buying bundles and activating the keys on Steam, including gifting. 17k unique visitors.
Steam Scams — Обманы в Steam — Common scam patterns — phishing, keyloggers, impersonation, fake trades — and how to avoid them. 26k unique visitors, 1,500+ five-star ratings.
SteamOS FAQ — FAQ по SteamOS — Russian translation of the official SteamOS FAQ: what it is, system requirements, installation, and troubleshooting. 7k unique visitors.