Internal Tools
If a process is slow, I build the tool that fixes it.
Showing 5 tools matching your filters.
CommunityXP Hub
Creator program tool for Bullet Echo: discovery, applications, onboarding, analytics, tiering, rewards, churn prediction, payouts, Discord scheduling, and data health checks.
Work
Telegram Feedback Bot with AI
A privacy-preserving feedback pipeline: bot intake in Telegram, categorized searchable records, moderation, and daily AI sentiment summaries cited back to source feedback.
Work
Smasher — AI Support Assistant
A retrieval-augmented support assistant wired into Helpshift: it reads incoming tickets, searches the public help-center knowledge base, and either answers the player directly or drafts a private note for agents — depending on how confident it is.
Work
ZeptoVitals
Automated Android Vitals monitoring: crash rates, ANRs, unstable versions, affected users, and rating snapshots across multiple ZeptoLab games — delivered to Slack.
Work
VIP Translate
An internal localization toolkit for the VIP Support team in C.A.T.S.: item translations, template IDs, and economy value converters in one place.
Work
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