C.A.T.S. Community
About This Case Study
Hands-on community management for C.A.T.S. (RU): daily player conversations, weekly videos, official streams, artwork, support handoffs, and feedback loops with game teams.
Managed C.A.T.S. community channels across VK, YouTube, Twitter, and Facebook while supporting players for C.A.T.S., King of Thieves, and Cut the Rope.
Every weekly compilation had a theme, not a pile of random clips. Player-submitted battles were picked to fit the topic — the boosters episode used only wins and funny losses caused by the booster part; 'Never Give Up' collected matches that looked 100% lost and flipped in the final seconds. Each video ran on different music to keep the format fresh, and cuts were timed so the in-game action landed on the beat.
Ran C.A.T.S. RU community across VK, YouTube, Twitter, and Facebook with weekly video content and official streams.
What I Worked On
Weekly content
Produced weekly video content in Premiere Pro, community artwork, and official C.A.T.S. streams.
Kept community tone healthy, useful, and on-brand during normal operations and issue spikes.
Feedback and support
Investigated issues via game logs and JSON profiles; restored player progress and data.
Maintained EN/RU FAQs that reduced repeat tickets.
Routed player feedback to game, analytics, and marketing teams.